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Calls to Action: 7 Critical Elements

A Tactcal Mondays article.Read in 5 minutes.Part 2 of 2: An exercise to identify Calls to Action.

(Part 1 of 2 is here.) In part 2 of 2 for our Calls to Action article, we explore key elements to great calls to action.

Let’s recap, shall we? Calls to action…

Create direction for visitors. Calls to action clarify the direction your visitors need to go, simply. Too many directions to go and you muddy the waters. 3 is best. Put a verb in there to make sure that visitors understand there is something to do. Use plenty of space around the calls to action to ensure visibility. Use color to your advantage.

Create incentive to continue clicking. Entice your customers with action phrases and a clear benefit to continue clicking.

Example calls to action:

See if you can identify some of the components of this great ‘call to action’ page.

    See if you can identify the great elements of the Calls to Action on this page.

See if you can identify the great elements of the Calls to Action on this page.

The answers are below… no cheating!

Check your answers.

How many did you get? We counted 7:

How many elements of great calls to action did you get?

How many elements of great calls to action did you get? The numbers on the image correspond to the bullet points below.

1. Value clearly stated. Note that the benefit of ‘signing up’ is clearly stated and stands out well. This benefit is used for the ‘overall’ benefit of using this product, but it works here for identifying value.

2. Negative space around buttons. ‘Negative space’ is the same thing as ‘white space’ – which makes things stand out from everything else easily. That way, things don’t get ‘lost in the sauce’. Note the large amount of green area around both the benefit and the buttons.

3. Use different colors to punctuate things. Note the use of the orange color for “Watch the Video” – probably a great selling point for signing up! Video is big right now, and enticing. But the color stand out draws the eye.

4. Incentive. Note the ‘free 30 day trial’ language right next to the sign-up button.

5. 2-3 buttons, max. More choices is not necessarily a good thing. Too many buttons and your visitor will get confused as to what to do next, even if they have identified the calls to action.

6. Buttons are big. Especially in relation to other elements on the page. Other than the logo, they are THE biggest objects on the page.

7. Action language compels. Using verbs with ‘time’ language is good. “SIGN UP” and “TAKE” are both verbs, as is “WATCH” (the video). And it’s not just “SIGN UP,” but “SIGN UP NOW.”

Step-By StepDIY – Do It Yourself!

Now that you have identified some critical elements of Calls to Action, why not try them out on your website yourself?

STEP 1: Identify 7 elements above on your website. Are you using them? How many did you do right? What’s missing? How could you easily change your website (with only a smidge of time) for the better?

STEP 2: Grab a friend and ask them questions. If you need a second opinion, just grab a friend and ask them questions like, “After reading this page, what should you do next?”, or, “Can you find the X button?” Just see how fast they can find elements like buttons on the page. If they don’t find them in 5 seconds, you have to redesign. This does not have to be very scientific; just be fair to the process, and you’ll be okay.

STEP 3: Ask yourself, “How could I change the colors on my website to my advantage? Do I have too many colors?” Busy websites are hard to navigate and understand. Reduce the clutter and streamline the decision-making process.

STEP 4: Ask yourself, “If there were 3 things that I wanted my website to do, what would they be?” It could be something like, buy something, stay in touch, and tell others about my product.

It’s not that hard, is it?

This exercise might have prompted you to look at your website in new ways. We sure hope it did! It’s not that hard to streamline the calls to action, if you know what you’re doing.

Your CALL TO ACTION, right now:

Call to Action.Be the first caller

If you’re reading this, be the FIRST CALLER to 203.297.3372 and we’ll review YOUR calls to action on your website, ABSOLUTELY FREE! Hurry, only the first caller will benefit from this incredible offer!

But that’s not all…

Call to Action.

Be a commentator

Be in the first three COMMENTS on this post and you’ll receive our white paper, “5 Great Examples of Calls to Action”  – absolutely FREE! These are real examples of what TAC has done with past clients, and not obtainable any other way.

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Continuing the Discussion

  1. The 7 Strategies… Strategy 3: Be Sticky – Think Around Corners linked to this post on February 17, 2010

    [...] to Action. We have previously identified in an article the 7 critical elements that great calls to action all have. It’s not merely enough to say what you do; you have to [...]

  2. 13 of the biggest redesign mistakes. | Think Around Corners linked to this post on May 17, 2010

    [...] clutter is the most difficult thing to fix (at least it is for us). We’ve talked about keeping things simple before. Here are some good tips to [...]



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